Frequently asked questions

Each course page clearly shows its price. Free courses can be started immediately; paid courses require a one-time purchase or the access option shown on that course page.

Unless the course page states otherwise, a purchased course remains available in your account without a completion deadline. You can return to its lessons and materials at your own pace.

Not for beginner-level courses. Check the Requirements and Level sections on each course page before enrolling; advanced courses list any required background explicitly.

Complete the required lessons and assessments shown in the course. Once the completion rules are met, your verified certificate becomes available in your account for download in the supported languages.

The platform interface supports Azerbaijani and English. Course languages can differ, so the available teaching language is shown on the individual course page.

Yes. Lessons, learning bites, quizzes, progress, and course materials are designed to work on modern mobile and desktop browsers.

When a course includes additional files, enrolled learners can open the Course materials section on the course details page. Protected materials are not available before purchase.

First refresh your Purchases page and confirm that you are using the same account used for payment. If access is still missing, contact support with the payment date and transaction reference.

Enter your code in the "Promo" field on the payment screen when purchasing a course or bundle — the discount will be applied automatically.

FaridTeaches is an online learning platform for Python and data skills. Lessons are built around clear outcomes — videos, learning bites, quizzes, projects, and progress tracking — with support for Azerbaijani and English.

It is for beginners starting from zero, career switchers, and learners who want practical Python and data skills with real projects. Each course page lists the level and requirements.

Yes. Besides self-paced courses, FaridTeaches offers live training and corporate programs. Contact us from the website for upcoming dates and details.

Open the course or bundle page, choose purchase, and complete checkout. Payments are processed securely. Access is added to the same account you used to pay.

A bundle groups several courses into one offer, often at a discounted price. After purchase, all included courses appear in your purchases and enrollments.

Refund eligibility depends on the product and our policy for that purchase. Contact support with your payment date and transaction reference so we can check your order.

Refresh your Purchases page and confirm you are logged into the same account used for payment. If access is still missing after a few minutes, contact support with the payment date and transaction reference.

Yes. Create a free account to enroll in courses, track progress, earn XP, take quizzes, and download certificates.

No. Access is personal to your account. Sharing login credentials is not allowed and can put your progress and certificates at risk.

If your teacher gave you an enrollment code, open the student join flow, enter the code, and you will be added to that classroom. Classroom access can be separate from personal course purchases.

Learning bites are short practice steps inside a lesson. Completing them helps you check understanding and can earn XP before or alongside the quiz.

Many lessons include a quiz. You submit answers, see your score, and can review results. Any passing rules are shown in the lesson or course when they apply.

Your progress for lessons, learning bites, and quizzes is saved to your account as you learn. You can leave and continue later from your dashboard or course page.

Some lessons include practice games that reinforce concepts. They support learning and may award XP, but they do not replace the main lesson content.

XP is earned through learning activity such as completing lessons, learning bites, quizzes, and related challenges. Earning enough XP raises your level on your profile.

Leaderboards rank learners by XP on the platform and, when applicable, inside a classroom. Rankings update as people earn XP for real learning progress.

Achievements unlock when you hit learning milestones. You can browse unlocked and locked achievements on your achievements page.

Optional AI help (for example lesson explanations or quiz hints) may use credits. You can top up securely; credits are added after successful payment.

Use the language switcher to choose Azerbaijani or English. The interface follows your choice; each course still shows its own teaching language on the course page.

Yes. FaridTeaches issues certificates when you meet the course completion rules. Download them from your account once they are unlocked.

Yes. After it is issued, download the certificate and share the file, or use any verification link provided with it when available.

On the login page, choose Forgot password, follow the email link, and set a new password. Check spam or promotions if the email does not arrive.

Use the contact options on the FaridTeaches website. Include your account email, course name, and screenshots when possible so we can help faster.

First refresh your Purchases page and confirm that you are using the same account used for payment. If access is still missing, contact support with the payment date and transaction reference.

Contact support from the email linked to your account. We will verify your identity and explain the next steps if the account can be restored.